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You can create a shipment online through your account, via our mobile app, or at any GlobalExpress location. Online, simply log in, enter package details, pay, and print your label.

Maximum weight is 150 lbs (68 kg) per package. Maximum dimensions are 108 inches (274 cm) in length and 165 inches (419 cm) in length plus girth combined.

Schedule a pickup through your online account, mobile app, or by calling customer service. Same-day pickups are available in most areas if requested before 3:00 PM local time.

Enter your tracking number on our Track page, use our mobile app, or sign in to your account to see all your shipments. You'll get real-time updates on your package's location.

Tracking may not update immediately after pickup or during transit. Please allow 24 hours for updates. If still not updating after 48 hours, contact customer support.

Yes, you can change the delivery address for most shipments before they're out for delivery. Log into your account or contact customer service to make changes.

Typically required: commercial invoice, packing list, and customs declaration. Specific requirements vary by destination country and shipment value.

Duties and taxes are typically paid by the recipient, but you can choose to pay them as the sender. We offer Duty Paid and Duty Unpaid shipping options.

Delivery times vary by destination: 2-5 business days for express services, 5-10 business days for standard services. Customs clearance can add additional time.