Legal terms governing the use of GlobalExpress services, shipping, and website.
These Terms & Conditions are effective as of January 1, 2023
By accessing and using the GlobalExpress website, mobile application, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
Important: These terms constitute a legally binding agreement between you and GlobalExpress Logistics Inc. Please read them carefully.
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that:
GlobalExpress provides logistics and shipping services including but not limited to:
Our services are subject to availability and may be modified, suspended, or discontinued at any time without prior notice. We reserve the right to:
You agree not to ship any prohibited items through our services. Prohibited items include but are not limited to:
| Category | Examples | Restrictions |
|---|---|---|
| Hazardous Materials | Explosives, flammable liquids, toxic substances | Strictly prohibited without proper certification |
| Illegal Items | Drugs, counterfeit goods, stolen property | Absolutely prohibited |
| Perishables | Food, plants, live animals | Special handling required |
| Valuables | Cash, jewelry, precious metals | Limited liability, special insurance required |
You are responsible for proper packaging of your shipments. GlobalExpress is not liable for damage resulting from inadequate packaging. Requirements include:
Estimated delivery times are provided as guidelines and are not guaranteed. Factors affecting delivery times include:
GlobalExpress's liability for loss or damage to shipments is limited as follows:
Maximum Liability: Our maximum liability for any lost or damaged shipment is limited to the lesser of: (a) the actual value of the contents, (b) the cost of repair, or (c) $100 per shipment, unless additional insurance was purchased.
You may purchase additional insurance for your shipments:
| Coverage Amount | Premium Rate | Maximum Value |
|---|---|---|
| $100 - $1,000 | 1.5% of declared value | $1,000 |
| $1,001 - $5,000 | 2.0% of declared value | $5,000 |
| $5,001 - $25,000 | 2.5% of declared value | $25,000 |
| $25,001 - $100,000 | 3.0% of declared value | $100,000 |
GlobalExpress shall not be liable for:
Shipping charges are based on:
We accept the following payment methods:
Late payments may result in:
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.
We collect information necessary to provide our services, including:
All content on the GlobalExpress website and materials are protected by intellectual property laws. This includes:
You may not:
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason including but not limited to:
You may discontinue use of our services at any time. However, you remain responsible for:
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any disputes arising from these terms shall be resolved as follows:
Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.
Legal notices should be sent to:
GlobalExpress Logistics Inc.
Legal Department
123 Commerce Street
Wilmington, DE 19801
legal@globalexpress.com
By using GlobalExpress services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
These terms may be updated from time to time. Continued use of our services constitutes acceptance of any modifications.
If you have questions about these Terms & Conditions, please contact our legal department.
Contact Legal Department